Your jewellery is more than an accessory — it is a lasting symbol of love, craftsmanship, and timeless beauty. With the right care, your bespoke pieces will continue to sparkle and delight for years to come. This simple guide will help you maintain their brilliance and ensure your jewellery remains as radiant as the day you received it.
1. Prepare a soapy solution – Mix a few drops of mild dish soap into warm water in a small bowl to create a soapy solution.
2. Soak your jewellery – Let your pieces sit for 10–15 minutes to loosen everyday oils, lotions, and dust.
3. Brush gently – Using a soft-bristled toothbrush, carefully clean around the diamond and setting, paying attention to crevices. Use light pressure only.
4. Rinse thoroughly – Hold the piece under lukewarm running water (or over a bowl/strainer to avoid accidents).
5. Dry carefully – Pat dry with a lint-free or microfibre cloth. Avoid rubbing, then let your jewellery air-dry briefly on a soft surface before storing.
For optimal upkeep, we recommend cleaning your piece weekly
While regular at-home cleaning keeps your jewellery looking radiant, an annual professional clean will restore its full lustre and support long-term durability. Every engagement ring, wedding band and fine jewellery piece from The Jewel Concierge is crafted to last, which is why we proudly offer complimentary lifetime servicing on all our pieces.
Over time, gentle signs of wear such as surface marks or slight movement in the prongs can appear. During your service, our jewellers will carefully inspect your piece, complete a professional clean and polish, and tighten any prongs that need attention. We also offer rhodium plating for white gold pieces at an additional cost.
To arrange your complimentary service, simply reach out to us via email at hello@thejewelconcierge.com.au.
